Kirikia FAQ —
Answers to All Your Questions

Under Kirikia's policy, each person is allowed only one account. Creating multiple accounts using the same mobile number, email, or banking details is strictly prohibited. Doing so may result in all associated accounts being suspended and any deposited funds being forfeited.

Yes, KYC verification is required for withdrawals above a certain amount. This involves uploading a scan of your National ID (NID) or passport along with a selfie. The verification process is typically completed within 24 hours. Having KYC verified speeds up withdrawals and keeps your account more secure.

After registration, you can update certain details — such as email, phone number, and password — from your profile settings. To change your legal name or date of birth, you will need to contact the support team and may be asked to submit verification documents.

You must be at least 18 years old to register on Kirikia. This is part of our responsible gaming policy. Any account found to belong to an underage user will be closed immediately. To learn more, visit our Responsible Gaming View page.

The minimum deposit on Kirikia is just BDT 300. Deposits made via mobile banking (bKash, Nagad, Rocket) are typically credited to your account within minutes. The maximum deposit limit depends on your account tier.

Mobile banking withdrawals are typically processed within 1–6 hours. Bank transfers may take 1–3 business days. Having your KYC verification completed speeds up the process. Withdrawals made between 12:00 AM and 6:00 AM may be processed the following morning.

Wait 5–10 minutes first — network delays can sometimes slow things down. If the issue persists, contact support via live chat with a screenshot of the payment and the transaction ID. Our team typically resolves these issues within 30 minutes.

Kirikia generally does not charge any processing fees on withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their standard transaction fees. For large withdrawal amounts, contact our support team for full details.

Live Casino In this section, you can play with real dealers — blackjack, roulette, baccarat, Dragon Tiger, Andar Bahar, and many more. Interact with live dealers in HD streaming. The game lobby also features slots, fishing games, and 500+ titles.

Odds are a number that determines how much you can potentially win. For example, if the odds are 2.5 and you bet BDT 100, you'll receive BDT 250 if you win (including your original stake). Kirikia displays odds in decimal format, which is the easiest to understand. On the betting page for more details.

Once a bet is confirmed, it generally cannot be cancelled. However, for certain markets before a match starts, you may be able to use the "Cash Out" feature to partially or fully withdraw your bet. This option is not available on all markets — specific terms On the terms page provided.

A wagering requirement is the condition that specifies how many times you must place bets before you can withdraw bonus funds. For example, if your bonus is BDT 500 with a 5x wagering requirement, you must place a total of BDT 2,500 in bets before the bonus becomes withdrawable.

Kirikia offers weekly or monthly cashback promotions for regular players. You'll receive a percentage of your net losses back as cashback within a set period. Cashback is typically credited to your account on Mondays. To view current offers, Promotions page Visit.

Yes, through Kirikia's referral program, both you and your friend receive a bonus when you refer them. You can find your unique referral link in your profile settings. The referral bonus is credited to your account as soon as your referred friend makes their first deposit.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number or email — you'll receive an OTP or a reset link. Use it to set a new password. For security, make sure your new password includes uppercase and lowercase letters, numbers, and special characters.

Go to the "Security" tab in your profile settings to find the 2FA option. You can enable 2FA using an OTP sent to your mobile number or via the Google Authenticator app. Once active, a verification code will be required every time you log in — keeping your account significantly more secure.

Change your password immediately and log out of all devices. Then contact support via live chat to report the issue. They will investigate your account and take the necessary action. Always avoid logging in on unfamiliar computers or public Wi-Fi.

To install the APK, go to your phone's Settings > Security > Unknown Sources and enable it. Then tap the downloaded APK file and press Install. Once installation is complete, you can turn Unknown Sources back off. If you run into any issues, app page Find the full guide.

The mobile app offers faster loading, push notifications, a touch-optimized interface, and offline score tracking. The website is accessible from any browser. Both platforms share the same account and keep your balance in sync.

When you receive an update notification, you can update directly from within the app. Alternatively, visit our Download Page Download the latest APK and install it over your existing version — your data and login details will remain intact.